The Cross Radiology is taking measures to ensure the safety of our patients and staff amidst this difficult time.
Please note that we are open during regular business hours and offering all services.
To combat the spread of diseases, we are regularly disinfecting all surfaces in the premises, practicing social distancing, as well as ensuring a minimal number of patients are present in the practice at one given time.
Please carefully read the precautions and new rules we are enforcing until further notice before attending our practice.
Masks
Face masks are are recommended as social distancing protocols cannot be followed during studies. It is still mandatory for patients seeing the Radiologist to wear a mask.
Appointments
To minimise a congestion of patients in our waiting areas, we require appointments for all CTs, Ultrasounds and Interventional Procedures. We will try our best to accommodate walk-in patients on a case-by-case basis.
Please arrive 10 minutes before your appointment time for registration. If you know you may be late for your appointment, please call us to let us know. If you are late for your appointment without notice, we may reschedule it to ensure correct workflow. We require time to sanitise each room between patients, thus we may not be able to do your examination if you miss your scheduled time.
Please arrive 10 minutes before your appointment time for registration. If you know you may be late for your appointment, please call us to let us know. If you are late for your appointment without notice, we may reschedule it to ensure correct workflow. We require time to sanitise each room between patients, thus we may not be able to do your examination if you miss your scheduled time.
Social Distancing
For the safety of our patients and staff, we are taking measures to aid social distancing. As such, only patients will be able to enter our practice, with the following exceptions:
- Patients who require assistance (mobility, language, etc.)
- Patients who are children (under 16 years old)
- Patients having obstetric scans.
These patients may be accompanied by one additional person. Any individuals who do not fall into these categories will be asked to leave our premises.
- Patients who require assistance (mobility, language, etc.)
- Patients who are children (under 16 years old)
- Patients having obstetric scans.
These patients may be accompanied by one additional person. Any individuals who do not fall into these categories will be asked to leave our premises.
Card-Only Payments
As of 26 March 2020 until further notice, we will only be taking card payments for our services.
Please be assured our charge policy has not changed. Most services are bulk-billed. For more information on our private charges or more information on our COVID-19 and seasonal flu precautions and protocols, please call our practice on 02 9586 0833.
